Legal

Privacy and cookie policy

This page explains, in plain language, what data we collect when you visit kunestudio.com or contact us, what we use it for and how you can control it.

Who is responsible

The controller of your data is Daniel Oliveira, who works under the Kune Studio brand in Lisbon, Portugal. For any question about your data, write to hello@kunestudio.com or call +351 912 576 857.

What data we collect and why

WhenWhat dataWhat forLegal basis
You fill in the contact formName, business name, phone or WhatsApp, type of business, message and where your visit came from (for example, the campaign that brought you)Replying to your request and preparing the diagnosisSteps taken at your request before a contract (GDPR art. 6(1)(b))
You contact us by WhatsApp, phone or email, or book a call on CalendlyThe details you share in that conversation or bookingReplying and providing the service you ask forPre-contractual steps and performance of a contract (art. 6(1)(b))
You accept analytics and advertising cookiesPages visited, clicks, device type, approximate location and cookie identifiersUnderstanding how the site is used and measuring Kune Studio’s own ad resultsConsent (art. 6(1)(a)), which you can withdraw at any time
You visit any pageTechnical request data, such as IP address and browser, in server logsKeeping the site secure and workingLegitimate interest (art. 6(1)(f))

We do not sell your data or use it for automated decision-making.

Cookies

We only use analytics and advertising cookies if you click "Accept" on the cookie notice. If you decline or ignore it, those tools are not loaded. You can change your choice at any time under Cookie preferences, in the footer of every page.

NameToolPurposeDuration
kune-consent (local storage)Kune StudioRemembering your cookie choice6 months
_ga, _ga_*Google Analytics 4Visit statisticsUp to 2 years
_gcl_auGoogle AdsMeasuring contact requests that come from ads90 days
_fbpMeta Pixel (Facebook and Instagram)Measuring contact requests that come from ads90 days

Who we share it with

To run the site we use providers that process data on our behalf:

  • Formspree: receives and delivers contact form messages.
  • Vercel: hosts the website.
  • Google (Analytics and Ads) and Meta (Pixel): statistics and ad measurement, only with your consent.
  • Calendly and WhatsApp: only if you choose to book a call or talk to us there. Each handles data under its own privacy policy.

Data outside the European Union

Some of these providers may process data in the United States. These transfers rely on the EU-US Data Privacy Framework or on standard contractual clauses approved by the European Commission.

How long we keep it

  • Contact requests: up to 24 months after the last contact, if you do not become a client.
  • Clients: billing data is kept for the period required by Portuguese tax law.
  • Statistics: for the period set in Google Analytics, at most 14 months.

Your rights

You can ask to access, correct, erase, restrict or port your data, and object to its processing. Where processing relies on your consent, you can withdraw it at any time without affecting what was done before. Just write to hello@kunestudio.com. We reply within one month.

If you believe your data was not handled properly, you can complain to the Portuguese data protection authority (CNPD) at cnpd.pt.